![]() Experience providing customer-service in a warm and empathetic manner.Ability to perform multitasking in a fast-paced environment.Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems.Proficiency in all Microsoft Office applications, including Word and Excel.Ability to build quick rapport and provide concierge level of customer service over the phone.Excellent communication skills, both verbal and written.1+ years of Home Care scheduling experience.Schedule is Monday - Friday, 8:30am to 5pm. May participate in administrative on call backed up by professional staff for client/family issues.Reports any client or staff issues to supervisor promptly.Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager.Follows up immediately on any discrepancies. Reviews Santrax records daily to ensure that all staff are at clients as scheduled.Ensure that homecare schedules are complete and accurate in computer. ![]() Ensures that requests for homecare service are filled promptly, and scheduled into computer in a timely manner.This professional will field client and employee calls and respond or redirect as needed. The Homecare Branch Office Scheduling Coordinator is the face of SeniorBridge for anyone calling into the office. Dependent on the size of the branch, the Scheduling Specialist may be responsible for multiple locations and part or all of the following: The Scheduling Coordinator is responsible for carrying out the day to day paraprofessional scheduling and general office functions of the branch. We provide concierge care management, private duty nursing, and personal care assistance services to seniors. SeniorBridge is Humana's wholly-owned home care business acquired in 2012. SeniorBridge is hiring an experienced Homecare Scheduling Coordinator.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |